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Privacy Policy

Effective Date: 30 April 2025

Welcome to Jianova. This Privacy Policy explains how we collect, use, and share your personal information when you visit or purchase from Jianova.com (the “Site”). We are committed to protecting your privacy.

Information We Collect

Device Information

When you browse our Site, we automatically collect:

  • Details: Web browser, IP address, time zone, and cookies.
  • Usage: Pages or products viewed, referring websites or search terms, and interactions with the Site.
  • Purpose: To understand user behaviour and improve the Site.

We use technologies like cookies and Google Analytics for this purpose. See Google Analytics’ Privacy Policy: https://policies.google.com/privacy. Opt out: https://tools.google.com/dlpage/gaoptout.

Order Information

When you make a purchase, we collect:

  • Details: Name, billing address, shipping address, email, and phone number.
  • Payment: Processed securely via PayPal. We do not store your payment details (e.g., PayPal account information) on our servers. PayPal handles transactions per their Privacy Policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
  • Purpose: To process orders, arrange shipping, and provide invoices or confirmations.

We refer to Device Information and Order Information as “Personal Information.”

How We Use Your Personal Information

  • Order Fulfilment: Process payments via PayPal, ship products, and provide order updates.
  • Communication: Respond to inquiries and provide customer support via email.
  • Fraud Prevention: Screen transactions using Order and Device Information to protect you and Jianova.
  • Site Improvement: Analyse browsing patterns to enhance user experience and content.
  • Marketing (with Consent): Send promotional emails or ads about Jianova products, where permitted or opted-in.

Sharing Your Personal Information

We share Personal Information only as necessary:

  • PayPal: To process payments securely. See their Privacy Policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
  • Shipping Partners: Name, address, and contact details for order delivery.
  • Analytics: Google Analytics for site usage insights.
  • WordPress Plugins: For e-commerce and site functionality.
  • Legal Requirements: If required by law or to protect our rights, property, or safety.

We do not sell your Personal Information.

Behavioural Advertising

We may use Personal Information for targeted ads based on your browsing. Learn more at the Network Advertising Initiative: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt out via:

Do Not Track

Our Site does not respond to Do Not Track browser signals.

Your Rights

Depending on your location (e.g., GDPR for Europe, CCPA/CPRA for California), you may have rights to:

  • Access, correct, or delete your Personal Information.
  • Object to or restrict processing.
  • Request data portability.
  • Withdraw consent (without affecting prior processing).

Contact us at [email protected] to exercise these rights.

For European Residents: We process data to fulfil orders (contract) or for legitimate interests (e.g., site improvement, fraud prevention). Data may be transferred to the United States or other countries where our service providers (e.g., PayPal, hosting) operate, with safeguards per GDPR.

Data Retention

We retain Order Information for business records, legal obligations (e.g., tax laws), dispute resolution, or agreement enforcement. Upon deletion requests, we comply subject to legal requirements.

Changes to This Policy

We may update this policy to reflect changes in practices or legal requirements. Check this page for the latest version.

Contact Us

For questions, complaints, or to exercise your rights, contact: